Steven J. AndersonSteven J. Anderson
How to Thrive in Any Economy
Six (6) Hours of CE Available
Saturday, April 26, 2014
9:00 AM - 12:00 & 2:00 PM - 5:00 PM
Lecture Format
Recommended for dentists, hygienists, assistants and staff

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Course Synopsis
It’s no secret that the economic news of the day has made marketing and case acceptance in dentistry more of a challenge. While many feel lucky to “just stay even”, others are thriving and growing their practices. What are they doing that is working? What do you need to do TODAY to get ahead and stay ahead of the market?                

Course Objectives
During this idea-packed session, you will discover:

  1. Changes that need to be made TODAY in order to thrive tomorrow.
  2. The  three most important questions you must answer immediately that will fast-forward your practice growth.
  3. What the majority of practices are not willing to do that has their practice progress “high-centered.”
  4. Five actions your team can take today that will take your practice to the next level no matter the economic news of the day.
  5. Three strategies that will positively reposition your practice for growth and success.  The biggest obstacles to progress for your team and what you can do to tear them down.
Steven J. Anderson is the founder and president of the Total Patient Service Institute that specializes in implementing the highest level of patient service and communication skills in dental practices. Over the last twenty years he has spoken at every major dental meeting in North America, conducted hundreds of seminars all over the English speaking world, worked with thousands of dental practices to increase their productivity through patient  communication, written over 100 articles for dental industry publications, authored 5 books, and produced dozens of audio and video learning programs.

In 1995, he co-founded the Crown Council, a continent wide association of over 1,000 leading dental practices. Through the Crown Council, he co-founded the Smiles for Life Foundation, which has raised over $27 million dollars in the last twelve years for children’s charities worldwide. He was recently named “Dental Businessman of the Year” by Excellence in Dentistry.

He is a member of The Young Presidents’ Organization, Past President and Founder of the San Antonio Chapter of the Young Entrepreneurs’ Organization and a 1997 Finalist in the Ernst and Young Entrepreneur of the Year contest. Steve, his wife Cheryl and their seven children live in the Dallas – Ft. Worth area.

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